AaroniaUSA

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  • Products
      • Real Time Spectrum Analyzers
        • Handheld V5
          • 9kHz – 12GHz
          • 9kHz – 16GHz
          • 9kHz – 20GHz
        • USB-Based V5
          • 9kHz – 12GHz V5
          • 9kHz – 16GHz V5
          • 9kHz – 20GHz V5
        • Rack Mount V5
          • 9kHz – 12GHz V5
          • 9kHz – 16GHz V5
          • 9kHz – 20GHz V5
        • PC-Based V5
          • 9kHz – 20GHz V5
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      • Handheld Spectrum Analyzers
        • Real Time V5
          • 9kHz – 12GHz
          • 9kHz – 16GHz
          • 9kHz – 20GHz
        • RF Analyzers V4
          • 100MHz – 4GHz
          • 100MHz – 6GHz
          • 10MHz – 6GHz
          • 10MHz – 8GHz
          • 1MHz – 9.4GHz
        • EMC Analyzers V4
          • 1Hz – 1MHz
          • 10Hz – 400kHz
          • EMC Bundle Kits
        • Bundled Kits
          • 1Hz – 6GHz Kit
          • 1Hz – 8GHz Kit
          • 1Hz – 9.4GHz Kit
          • EMC Bundle Kits
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      • USB Spectrum Analyzers
        • USB-Based V5 (Real Time)
          • 9kHz – 12GHz
          • 9kHz – 16GHz
          • 9kHz – 20GHz
        • USB-Based V4
          • 10MHz – 6GHz V4
          • 10MHz – 8GHz V4
          • 1MHz – 9.4GHz V4
        • USB-Based EMF Analyzer
          • 1Hz – 30MHz
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      • Rack Mount & PC-Based Analyzers
        • Rack-Mount V4
          • 1Hz – 1MHz
          • 10MHz – 6GHz
          • 1MHz – 9.4GHz
        • Rack-Mount V5
          • 9kHz – 12GHz
          • 9kHz – 16GHz
          • 9kHz – 20GHz
        • Outdoor / PC V4
          • 1MHz – 9.4GHz
        • Outdoor / PC V5
          • 9kHz – 20GHz
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      • Broadband Antennas
        • HyperLOGLog Periodic
          • HyperLOG RF
          • HyperLOG EMI
        • BicoLOG-tnBiconical
          • BicoLOG Antennas
        • magnetic-trackingMagnetic Tracking
          • MDF Magnetic Tracking
          • Magnotracker LF & ELF
        • HornHorn Antenna
          • 700MHz – 18GHz
        • radial-isotropicRadial Isotropic
          • 700MHz – 2.5GHz
          • 700MHz – 6GHz
          • 300MHz – 8GHz
        • rf antenna tracking3D RF Tracking & Drone Detector
          • IsoLOG 3D Antenna
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      • LNA Preamp & RF Signal Generator
        • 1Hz – 50MHz Pre-Amplifiers
          • 25dB 1Hz – 60MHz
          • 35dB 1Hz – 30MHz
          • 100MHz – 6GHz Bypass
        • 1KHz – 20GHz Pre-Amplifiers
          • 40dB 1MHz – 1GHz
          • 40dB 1kHz – 8GHz
          • 30dB 9kHz – 6GHz
          • 15dB DC – 20GHz
        • RF Signal Generators
          • 35MHz – 4.4GHz
          • 23.5MHz – 6GHz
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      • Test Probes, Sensors, & GPS
        • Near-Field Probe Sets
        • Active Differential Probe
        • Vibration Sensors
        • GPS Logger
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      • RF Shielding Products
        • X-Dream – 100 dB dampening, available with self-adhesive backing
        • Shield – 50 dB dampening, lightweight and breathable
        • Shield Ultra – 70 dB dampening, transparent mesh
        • Canopies – 50 dB dampening, bed canopies and grounding mats
        • Mesh – 108 dB dampening, 100% stainless steel mesh
        • X-Steel – 80 dB dampening, 100% stainless steel woven fiber
        • MagnoShield – Magnetic shielding foils for up to 30 MHz
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      • Accessories
        • Connectors & Adapters
        • Power / Batteries
        • Cables
        • Miscellaneous
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  • About Aaronia USA
    • About Us
    • Purchasing – FAQ
    • RF Analyzer Buying Guide
    • Cross-Section of AaroniaUSA Clients
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  • Request a Quote
  • Support
    • Warranty and Returns – FAQ
    • RMA Document
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Warranty and Returns – FAQ

What is AaroniaUSA’s Warranty Coverage?

AaroniaUSA is proud to offer exceptional customer service, and backs all products purchased directly from us or from any of our authorized dealers with Lifetime English Technical Support, English Manuals and Product Documentation, Firmware Updates, an Extended Manufacturer Warranty, and a 30 Day Return Policy.

WARRANTY INFORMATION:
Located on the flash drive included with the purchase of your RF Analyzer is a document entitled “Print Out & Fax or Mail AaroniaUSA Product Warranty” or similar (file name may vary from product to product). Submission of this form, via email or fax, is all that is required to register your product and activate your 10 Year Limited Warranty. This warranty is designed to cover any manufacturing defects, damage incurred during normal use, full technical support, and product servicing. Batteries, value-added items (re-calibration, upgrades), and damage due to improper use may fall outside of warranty coverage. For more information about what is and is not covered by your warranty, please contact our Sales Support Team at 214-935-9800 or at sales at aaroniausa.com.

Where can I view the complete warranty or download a warranty form?

What is AaroniaUSA’s Return Policy?

30 DAY RETURN POLICY:

AaroniaUSA offers returns on direct sale items within 30 days of the date of purchase, should you find that the RF Spectrum Analyzer you purchased does not properly meet your application requirements. Most returns are subject to a 15% restocking fee to accommodate the refurbishing, housing replacement, testing, and calibration required in order to resell a used RF Analyzer or Antenna. AaroniaUSA is unable to accept any returns on shielding materials, given the nature of the fabrics and their frequent use as bedding materials. Unauthorized third-party purchases of any AaroniaUSA or AaroniaAG (Germany-based manufacturer) product will not be accepted for return.

To avoid return occurrences, we strongly recommend that all customers speak directly with our Applications Specialist Team and confirm that your desired products’ specifications will be appropriate for your needs. If you currently own an AaroniaUSA product that you believe requires return, please contact an AaroniaUSA team member at 214-935-9800 for RMA Instructions.

Some Return Policy Exceptions may apply. For questions about our return policy or to speak with a Technician regarding return/repair, please contact our Sales Support Team at 214-935-9800 or email sales at aaroniausa.com.

Where can I view the complete return policy?

View the complete…

Aaronia USA

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Products

  • RF Spectrum Analyzers
  • EMC Spectrum Analyzers
  • Antennas & Drone Detector
  • Test Probes & Sensors
  • LNA Preamp & RF Signal Generator
  • GPS-Logger
  • RF Shielding Products
  • Accessories

Videos

SPECTRAN V5 analyzing a DECT phone spectrum

SPECTRAN V5 measuring and decoding a car key

RTSA Suite Realtime Analyzer Software Demo 2

RTSA Suite Realtime Analyzer Software Demo 3

RTSA Suite Realtime Analyzer Software Demo 4

RTSA Suite Realtime Analyzer Software Demo 5

SPECTRAN V5 "RTSA Suite" Analyzer Software

RTSA Suite 8k Histogram

Aaronia Smart RF-Generator up to 6GHz

Watch A Demonstration Of The Spectran Analyzers and Antennas

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