WHAT DOES THIS WARRANTY COVER?
Subject to the exclusions contained below, Kaltman Creations LLC warrants its offered Products to be free from defects in materials and workmanship and to meet published specifications while under normal consumer usage for the period(s) outlined below. This limited warranty is a consumer’s exclusive remedy, and applies as follows to new Products, Accessories and Software purchased by consumers in the United States or Canada.
LENGTH OF COVERAGE
|ROM Elektronik products, LoWavz™, Invisible Waves™ .||One (1) year from the date of purchase by the first consumer purchaser of the product.|
|Aaronia EMC & RF Analyzers purchased through Kaltman Creations LLC or through a Kaltman Creations LLC authorized dealer.||Manufacturer’s two (2) year warranty from the date of purchase by the first consumer purchaser of the product.|
|Aaronia antennas, pre-amplifiers, AC adapters, batteries, and other accessories purchased through Kaltman Creations LLC or through a Kaltman Creations LLC authorized dealer.||Manufacturer’s Ninety (90) days warranty from the date of purchase by the first consumer purchaser of the product.|
|Products or Accessories that are Repaired or Replaced.||The balance of the original warranty or for ninety (90) days from the date returned to the consumer, whichever is longer.|
|Software – Applies only to physical defects in the media that embodies the copy of the software (e.g. CD-ROM, or Flash Drive).||Ninety (90) days warranty from the date of purchase by the first consumer purchaser of the product.|
WHAT IS NOT COVERED? (EXCLUSIONS)
Normal Wear and Tear. Periodic maintenance, repair and replacement of parts due to normal wear and tear, and calibration certificates are excluded from coverage.
Ornamental Decorations and Cases. Ornamental decorations such as emblems, graphics, protective housings and carrying cases, and other decorative elements, are excluded from coverage.
Batteries. Only batteries whose fully charged capacity falls below 80% of their rated capacity and batteries that leak are covered by this limited warranty.
Abuse & Misuse. Defects or damage that result from (a) improper operation, storage, misuse or abuse, accident or neglect, such as physical damage (cracks, scratches, etc.) to the surface, controls or displays of the product resulting from misuse; (b) contact with liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the like, extreme heat, or food; (c) use of the Products where input levels exceed the published specification limits, or in excessively high EMI, RF, Magnetic, or Static Electricity environments or (d) other acts which are not the fault of Kaltman Creations LLC are excluded from coverage.
Use of Non-Kaltman Creations LLC Products and Accessories. Defects or damage that result from the use or connection of third party products, accessories or software to Kaltman Creations LLC offered products are excluded from coverage.
Unauthorized Service or Modification. Defects or damages resulting from service, testing, adjustment, installation, maintenance, alteration, including without limitation, software changes, or modification in any way by someone other than Kaltman Creations LLC or its authorized service centers/agents, are excluded from coverage.
Altered Products. Products or Accessories with (a) serial numbers or date tags that have been removed, altered or obliterated; (b) broken seals or that show evidence of tampering; (c) mismatched board serial numbers; or (d) nonconforming housings, antennas, or parts, are excluded from coverage.
Software Embodied in Physical Media. No warranty is made that the software will meet your requirements or will work in combination with any hardware or software applications provided by third parties, that the operation of the software products will be uninterrupted or error free, or that all defects in the software products will be corrected.
Software NOT Embodied in Physical Media. Software that is not embodied in physical media (e.g. software that is downloaded from the internet), is provided “as is” and without warranty.
WHO IS COVERED?
This warranty extends only to the first consumer purchaser, and is not transferable.
WHAT WILL KALTMAN CREATIONS LLC DO?
The manufacturer’s warranty is offered by Germany-based manufacturer, Aaronia AG. Please see Aaronia’s website Terms of Service (Section 10. Warranty and Liability).
Kaltman Creations LLC will assist with the manufacturer’s warranty submission process when possible, to offer: warranty repair at no charge; replacement at no charge; or alternatively and at the discretion of Kaltman Creations LLC, to provide a refund of the purchase price of any products, accessories or software that does not conform to this warranty (customer could incur international shipping charges for warranty repair items returned to Aaronia AG). This may include replacement with functionally equivalent reconditioned/refurbished/pre-owned or new products, accessories or parts. No data, software or applications added to your product, accessory or software, will be reinstalled. To avoid losing such data, software and applications please create a backup prior to requesting service.
HOW TO OBTAIN WARRANTY SERVICE OR OTHER INFORMATION
To obtain service or information, please call: Kaltman Creations LLC at 864-885-0500 or email at Sales@kaltmancreationsllc.com